Refund & Cancellation Policy
This policy describes how recurring Plus plans and one-time Host Passes are handled.
Canceling Plus
Cancel through the Stripe billing portal from Pricing or Account Settings. Cancellation stops future renewals; access normally continues through the end of the paid billing period.
Refund requests
Contact us through Account Settings within 14 days of purchase. Unused Host Passes are eligible for review. Consumed Host Passes and partially used subscription periods are generally non-refundable except where required by law.
Failed payments and plan changes
A failed renewal may temporarily restrict paid features while Stripe retries the payment. Plan and price changes are disclosed before they take effect, as required by law.
Questions and requests
Use Account Settings for privacy requests or Report Content for safety concerns. Legal notices may also be sent to the service operator through the support channel shown in Account Settings.